An Online Fashion Boutique Integrates The Webcam Social Shopper in to Every Piece of Clothing’s Product Detail Page.
Beginning today visitors to online fashion boutique Banana Flame will see that the retailer has rolled out Zugara’s Augmented Reality E-Commerce software “The Webcam Social Shopper” (WSS) to every product detail page on the site. Two elements make this WSS launch different:
Banana Flame has integrated WSS as an advanced product-viewing tool for their shoppers, not as a marketing campaign. Every single piece of clothing on Banana Flame’s site will give shopper’s access to WSS via a seamlessly integrated “see how it looks” button. (screenshot below)
It’s the first time the recently released “Plug & Play” version of WSS has been licensed.
WSS utilizes several pieces of emerging technology to turn shopper’s webcams into interactive “mirrors”, providing online shoppers with that “at the rack moment” where they grab a hanger off the rack, hold the piece of clothing up to themselves and turn to a friend (and/or the mirror) to ask “what do you think, is this me?”
With WSS the Banana Flame experience now allows shoppers to:
Immediately see if a piece of clothing’s color/style is right for them
Snap photos and share looks with friends to get instant feedback (via Facebook, email, or Twitter)
Match their existing wardrobes with potential new purchases
Have a more fun and rewarding online shopping experience
“Our customers are young, savvy, followers of up to the minute trends and lovers of all things stylish. They grew up digitally”, said Emily Walker, Creative Director of Banana Flame. ‘‘Of course they love to shop in store, but with a heavy work load and an increasingly hectic way of life they’re choosing more and more of their favorite items online. As an online retailer, it’s critical to our business that we create the best and most enjoyable shopping experiences available to customers, so that when they do choose to shop online, they do it with us. And that’s what the Webcam Social Shopper gives us, a brand building and personal shopping experience tailored to each individual that they will not only love but also return to time and time again.”
A few years ago the number of retailers that were integrating product-viewing features like zooming, product videos, and 360 degree spins were few and far between. Now these “advanced viewing features” are becoming common place and are irreplaceable elements of a shopper’s purchase validation process. In fact, data from Limelight Networks Inc. shows that these types of features make shoppers more likely to purchase, and more brand loyal. WSS is simply the next iteration of these types of tools, providing shoppers with more information, and subsequently more confidence in, their purchase decisions.
Odds are, by now you’re familiar with Old Spice’s social media campaign “heard round the world”. Here’s a great piece on how they did it, and here’s one compiling the stats.
The infamous S#*t My Dad Says twitter feedmade a CBS TV Show finally has a sneak preview and….well judge for yourself. I was really hoping this would be on cable or pay TV (like HBO or Showtime) so the nature of the content wouldn’t be toned down. Doesn’t appear that way though from preview clip…
I was originally intending for this post-Coachella entry to be about all the cool emerging media and tech at this year’s Coachella festival. Instead, it’s going to be a rant against AT&T. Not only was cell service non-existent for basic calls, text messages and even email but trying to use the mobile web was an even worse nightmare. What makes this ironic is that the festival ran out of paper schedules by early Saturday and directed people to the Coachella iPhone App which didn’t really help you find your way around. So not only could you not contact friends to meet somewhere but you also had to rely on the sparsely located stationery “Here you are” map areas to locate certain stages. And that’s if you happened to already have the app installed – there was no way you were going to be able to download the app with non-existent service.
What about the advanced emerging media and tech like mobile marketing with QR codes, livestreaming and social media updates? Not a chance. I only found out after the fact that most of the tweets I was sending out at the fest weren’t actually going out. And I didn’t even bother to livestream any of the bands knowing that the AT&T network was useless. You would think with 75,000+ people at Coachella every day that someone would have thought, “maybe we should get some mobile cell towers in there like we did for SXSW to improve service for our customers.” Nope. And I don’t seem to be the only one that’s frustrated with this clear lack of planning by AT&T.
So there you have it. I’m not sure how Apple can continue to market livestreaming and other advanced features and apps for the iPhone when it’s pretty clear that AT&T cannot keep up with demand. With projections of mobile web usage continuing to skyrocket, I think the upward trend on this graph will clearly outpace the time it takes for AT&T to get it’s act together or just render their entire network useless. And as long as Apple is tied to AT&T, I don’t think mobile interactive video will take off this year as hoped with the rumored iPhone 4G coming out. Another post for another time though…
In closing, if you want to know how the overall festival went (sans any cell or internet service), there’s some good footage on both YouTube and Ustream. RFID technology continues to gain ground at events as you can see from the picture above of the Coachella wristband. You can also see some of the praise and complaining on twitter with hashtag #coachella. And if you are still not a fan of Muse, you have obviously not been enlightened yet!
Q&A: OK Go’s Lead Singer Tells Us Secrets of the Band’s Geeky Videos – You can’t make ‘viral’ videos, but these guys come as close as it gets to tapping into content that will become viral…
We Are Organized Chaos (WAOC) is Zugara’s (www.zugara.com) interactive marketing and advertising blog where we’ll be featuring some great projects and discussing upcoming trends in the digital world. Work — good and bad — will be critiqued. Hope you’ll enjoy reading our insights and thoughts on interactive.
